1. Introduction
CJH Empreendimento e Comercio LTDA ("we", "our", or "us"), registered under CNPJ 46.847.735/0001-56, with its principal place of business at Av. Raja Gabaglia, 1001, Luxemburgo, Belo Horizonte - MG, 30380-403, is committed to protecting your privacy and personal data.
This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.
2. Data We Collect
- Identification data: full name, CPF, RG, CNH (driver's license), date of birth
- Contact data: email address, phone number, physical address
- Financial data: income information, credit history for financing evaluation
- Vehicle data: trade-in vehicle details, registration (CRLV), chassis number
- Purchase data: vehicle selection, financing terms, insurance preferences, accessory orders
- Contractual data: sales agreements, financing contracts, warranty registrations
- Payment data: billing information processed through secure payment systems
- Navigation data: IP address, browser type, cookies, access logs
3. How We Use Your Data
- Processing new vehicle purchases and reservations
- Evaluating trade-in vehicles and preparing appraisals
- Facilitating vehicle financing and leasing applications
- Registering manufacturer warranties and recall notifications
- Processing vehicle registration and documentation (DETRAN)
- Coordinating insurance quotations and coverage
- Scheduling test drives and showroom appointments
- Managing after-sales service and maintenance scheduling
- Processing payments and issuing invoices (NF-e)
- Complying with legal and regulatory obligations (including CONTRAN, DETRAN, and DENATRAN regulations)
4. Legal Basis for Processing
- Consent provided by the data subject
- Performance of a contract or preliminary procedures related to a contract
- Compliance with legal or regulatory obligations
- Legitimate interests of the controller, provided fundamental rights are preserved
5. Data Sharing
- Vehicle manufacturers for warranty registration and recall management
- Financial institutions and banks for vehicle financing and leasing
- Insurance companies for vehicle coverage quotations
- DETRAN and DENATRAN for vehicle registration and licensing
- Payment processors for secure transaction handling
- Technology service providers for system maintenance
- Tax authorities as required by fiscal regulations
- Government authorities when required by law
We do not sell, rent, or trade your personal data to third parties for marketing purposes. All data sharing is conducted in compliance with the LGPD and under appropriate contractual safeguards. Financial and credit information is shared only with authorized institutions for financing evaluation purposes.
6. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Vehicle purchase records, warranty documentation, and financing contracts are retained for the duration required by consumer protection and automotive regulations. Transaction records and fiscal data are retained as required by tax regulations. Upon expiration, your data will be securely deleted or anonymized.
7. Your Rights
Under the LGPD, you have the following rights:
- Confirmation of the existence of data processing
- Access to your personal data
- Correction of incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion of unnecessary or excessive data
- Portability of data to another service provider
- Deletion of data processed with your consent
- Information about entities with which your data has been shared
- Information about the possibility of denying consent and its consequences
- Revocation of consent
To exercise any of these rights, please contact us using the information in Section 10.
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Financial data, credit information, and personal documents receive enhanced security measures. Despite our efforts, no method of electronic transmission or storage is completely secure.
10. Contact Information
CJH Empreendimento e Comercio LTDA
CNPJ: 46.847.735/0001-56
Av. Raja Gabaglia, 1001, Luxemburgo
Belo Horizonte - MG, 30380-403
Brazil
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.